Privacy Policy

1. Who we are

Yemego is an e-commerce platform for businesses in Bangladesh. We provide tools to create storefronts, manage products and orders, and optionally list products on the Yemego marketplace.

If you have questions about this policy, contact us at [email protected].

2. Information we collect

We collect information needed to run your account and store:

• Account details such as name, email, phone number, and shop information
• Store content you upload (products, images, settings, and policy pages)
• Order and customer information you process through your storefront
• Technical data such as IP address, browser type, device info, and usage logs
• Payment or billing details related to your Yemego subscription (when applicable)

3. How we use information

We use personal data to:

• Provide, maintain, and improve the Yemego platform
• Authenticate users and secure accounts
• Process subscriptions, trials, and support requests
• Send important service notices (billing, security, product updates)
• Detect abuse, fraud, and technical issues
• Comply with applicable legal obligations

4. Store customer data

When you run a store on Yemego, you are the controller of your customers’ data (for example, COD checkout details). Yemego processes that data on your behalf to power your storefront and order tools.

You are responsible for publishing accurate privacy terms on your store and only collecting data you need for your business.

5. Sharing

We do not sell your personal information. We may share data with:

• Infrastructure providers (hosting, storage, email delivery) that help us operate the service
• Payment or messaging partners when you choose to use those integrations
• Authorities when required by law or to protect rights and safety

6. Cookies and analytics

We use essential cookies for login sessions and security. We may also use analytics to understand how the marketing site and dashboard are used so we can improve the product.

Store owners may enable marketing pixels (such as Meta or TikTok) on their storefronts. Those tools are controlled by the store owner’s configuration and plan entitlements.

7. Data retention and security

We keep account and service data for as long as your account is active and as needed for legal, billing, and security purposes. We use industry-standard safeguards to protect data in transit and at rest, but no method of transmission is 100% secure.

8. Your choices

You may update account details from your dashboard, request account deletion by contacting support, and opt out of non-essential marketing messages. Some service emails (security and billing) are required to operate your account.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date on this page.